Privacy Policy & T&Cs

Don’t worry is the key message, we only want to send you interesting, cool and ridiculous stuff and we don’t pass on your data, we hate spam.

Privacy

We are committed to protecting your privacy. In this Privacy and Cookies Policy we explain who we are, why and how we collect, store, share and use (together, "process") personal data ("Personal Information"), as well as your rights and how to contact us.

NottsRocks® is a brand of MBC. MBC Ltd is a brand and business management company, so don’t go round thinking we’re a bunch of amateurs when it comes to data management and stuff because we know what we’re doing.

MBC is also registered with the ICO (Information Commissioners Office).

Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By engaging with our Services, you acknowledge you have read and understood this privacy policy.

We work across our site, our social media channels and/or other third party platforms to whom we may licence content. We collect, receive, record, produce, store, publish and otherwise use or disseminate editorial, journalistic and/or commercial content (collectively, "Content"). As part of our this media business, we may gather and/or receive information from a wide variety of sources (including without limitation from people, companies, organisations, events, meetings, public records, the Internet, filming, audio-recording, photography and social and other media, and other published content or documents). We may publish, disseminate, make available and/or share Content via NottsRocks. Publishing is carried out in multiple ways (including via online articles, video, audio-visual pieces, photographs, newsletters, archives and social media)with varied topics. Content may sometimes include Personal Information. Not all Content we process is Published.

We are the data controller of the personal information processed in relation to this policy, except where this policy explains otherwise. This means we are responsible for treating your personal information safely, in accordance with applicable data protection and privacy laws. If you have any questions about how we protect your Personal Information, please contact us.

What Does This Privacy Policy Cover?

  • Personal Information gathered when you are using or accessing our Services.

  • Personal Information that our business partners share with us or that we share with our business partners.

  • Personal Information in any Content.

Our Services may, from time to time, contain links to external websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies.

Third Party Services

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to: any third party websites, services and applications and any affiliated brands (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. We do not have any responsibility or liability for these policies or any content on Third Party Services and do not necessarily endorse the views expressed within them. We have no control over the availability of any of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access. Please refer to Information You Elect to Share for further information.

What Information Do We Collect?

We process information about you in the following categories:

Sign-up Information (Newsletters and Text Messages)

Context: When you sign up to one of our newsletters or if we ever set up text messages, you will provide us with your name and email address (or phone number if we set up text messages). If you sign-up by providing your name and email address we don't ask for anything else.

Primary Purpose for Collection and Use of Data: We share newsletters (weekly publications) (or text messages) with individuals who consent to receive such communications. We also have a legitimate interest in sharing information about our site.

Subscription Information (Magazine Subscriptions)

Context: When you sign up to receive the free electronic magazine subscription from our publication, you only provide us with your name and email address only.

Any future membership / paid wall content which may include promotional products that may need to be sent to you may request additional information such as your address and phone number.

Primary Purpose for Collection and Use of Data: We collect this information to fulfill our subscription contracts with consumers, and distribute physical and/or digital copies of our publications, although we have no plans to produce physical copies as print is essentially dead, long live digital.

Competition, Digital Events, and other Giveaways Information

Context: If you enter one of our competitions, sign up for one of our digital events, or participate in other giveaways, you agree to the relevant competition or event terms, and may provide us with your first and last name, age, email address, phone number, postal code and any further information listed in the relevant sign up form. You may also need to provide us with further information to verify your identity if you win.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in operating competitions and digital events. In some contexts, we are also required by law to collect information about those that enter our competitions, and we have a legitimate interest in complying with those laws.

Contact Information

Context: If you email us, you provide us with your email address, and any other information you choose to provide (for example, your name or information in your email signature).

Primary Purpose for Collection and Use of Data: We have a legitimate interest in communicating with you about NottsRocks and our wonderful and bewildering articles and features.

Social Media Information

Context: If you follow us on another website or platform, we do not get any Personal Information about you from them.

However, if you engage with us on another website or platform, for example by leaving a comment on our page, we can view these comments via that relevant website or platform. Similarly, if you message us directly on another website or platform, we will have access to the Personal Information you have chosen to provide to us via that relevant website or platform (for example, if you send us a picture) – we don't, however, copy or store that information anywhere else.

Please refer to the relevant other website or platform's terms & conditions and privacy policy.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in reviewing comments left on our social media pages, and in responding to messages we receive on social platforms.

Technical Information about Your Visit

Context: We use this for marketing and advertising analysis, including providing more relevant advertising on our site.

We may also receive a confirmation when you open and engage with an email from us.

Technical information may include the partial Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our Platform (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and potentially any social media handle used to connect with our team. While we collect and store IP address information, this information is not made public and is pseudonymised.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud. We also have a legitimate interest in monitoring our networks and the visitors to our website. Among other things, it helps us understand which of our services is the most popular.

Content

Context: As part of our editorial, journalistic and/or commercial activities in relation to Content, we may receive, collect, store, analyse, Publish, use and otherwise disseminate or process (in any media) data for the purposes of and/or in connection with our Publishing activities.

Primary Purpose for Collection and Use of Data: As a media company that publishes editorial content, we have a legitimate interest in Publishing content that may include information which may sometimes be personal in nature.

Recordings

Context: As part of the process of receiving, gathering, producing and/or creating Content, we may conduct filming (including audio and video recording and photography) in a studio or other private location, and/or in public places.

  • Our recording will include you if you have agreed to be in or provide Content, and may also include you when we are filming in places and you have entered the area.

  • In some cases, we may enter into contracts and/or releases with individual or corporate sources or providers of information or those who give us access to locations or information or with whom with have commercial or editorial partnerships. Such contracts and/or releases may be for editorial and/or commercial purposes. Where these apply, they will generally explain how we use any relevant data.

  • We may record your likeness, including your name, image, biography, résumé, voice, sounds, actions or performances.

When filming Content in public places, we will generally post Filming Notices around the area to let you know that filming is occurring, and that if you enter the area that you may be photographed and recorded and your likeness may appear in our Content without credit or compensation. Where our journalists are filming in public and at live events, we may not be using Filming Notices. If you do not wish to be filmed, photographed or recorded, you should not enter any area in which filming is happening – if you do so it is your responsibility to inform our journalist(s) or other staff onsite & involved in the filming, but it may not be possible to entirely exclude your image and/or voice from the Content, despite any request made.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in making recordings as a part of our content-generating process. In some circumstances, this collection may also be based upon consent.

Information Provided When Submitting Content

Context: We may from time to time ask you (and our readers generally) to submit your own text, video and/or audio recordings and/or photography to us. If you respond to one of our submission requests, you'll be providing us with the contact details from which you make your submission (e.g. email address or online handle), and any additional information you provide alongside it (for example, extra information about a video). Where you provide information to us for media purposes, including by communicating with one of our editorial team or providing them with information (including by making your information available), you acknowledge that we may process this information including with a view to Publication. If you have any concerns about confidentiality when responding to one of our submission requests, please email us HERE.

Please read the rest of this policy carefully, including in particular the information about How Is My Information Used? and How long we keep your information.

We may receive video and/or audio recordings or photography which other individuals submit to us, for example videos of public events.

Primary Purpose for Collection and Use of Data: We process this information based upon your consent.

Email Interconnectivity

Context: If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in understanding how you interact with our communications to you.

Feedback/Support

Context: If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in receiving, and acting upon, your feedback or issues.

Mobile Devices

Context: We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.

Partner Promotions

Context: We collect information that you provide as part of a co-branded promotion with another company.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in fulfilling our promotions.

Applicants

Context: If you apply for a job, we may collect your name and contact information, along with a copy of your resume, work history or work authorization information.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in reviewing candidates for potential jobs.

Independent Contractors

Context: We collect information from you if you work for us as an independent contractor, or if we contract with you for services. We may collect your name, address, email address, social security number, bank account information, and demographic information.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in utilizing independent contractors to perform services. We also collect this information to fulfill our contracts with independent contractors.

Surveys

Context: When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.

Location Data

Context: We collect information through the site as to your real time location to provide location services where requested or agreed to by you in order to deliver content, advertising or other services that are dependent on knowing where you are.

Delivery of location services will involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country of location by reference to your IP address against public sources; and/or (c) potentially your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in understanding our users and providing tailored services. In some contexts our use is also based upon your consent to provide us with geo location information.

Cookies and first party tracking

Context: We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. This information can be used to identify your IP address. See our Cookie Policy for more information.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in making our website operate efficiently.

Cookies and Third Party Tracking

Context: We may participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. See our Cookie Policy for more information.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.

Information Provided by E-Commerce Platforms

Context: In some jurisdictions, our e-commerce platforms allow you to shop and make purchases directly from our Services. These platforms may provide us with your name and email address. We may use this information to send you communications relevant to your interests. We do not collect credit card or other payment processing information from these platforms.

Primary Purpose for Collection and Use of Data: We have a legitimate interest in sending you offers and communications that may be relevant to you.

We may also use the above information for internal administrative purposes.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

Who is my information shared with?

Information Shared with Our Service Providers:

We employ and contract with people and other entities that perform certain tasks on our behalf (our “service providers”).

We may share Personal Information with our service providers in order to provide our Services to you. Unless we tell you otherwise, our service providers may only use Personal Information we share with them in in accordance with our instructions.

Our service providers include:

  • Customer support and engagement software & services

  • Cloud storage hosting and providers

  • Newsletter and email marketing providers

  • Subscription fulfillment companies

  • Advertising and marketing partners

  • Booking and ticket providers

Aggregate Information

Aggregate information does not include any personal information which you can be identified from. We share aggregate information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them.

In addition, these third parties may share with us anonymised, aggregated or otherwise non-personal information about you that they have independently developed or acquired.

Content & Recordings

We may share our Content across MBC and third party distribution channels. Our Content may be seen globally by our users and viewers, including users of the Internet and/or social media platforms, as well as third parties’ platforms and channels who license or purchase our Content.

We may also disclose your personal information to:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, who support our processing of personal data under this policy (if any of these parties are using your information for direct marketing purposes, we will only transfer the information to them for that purpose with your prior consent); and

  • Third-party sites or platforms, such as social networking sites and third party distribution channels.

  • Organisations and individuals who are responsible, in whole or in part, for the production and/or distribution of the Content. This includes film crews, producers, editors and others involved in the foregoing.

Other Disclosures We May Make

We will disclose your personal information to third parties if we buy or sell part of our (or another) business, or if we are required to do so in order to comply with a legal obligation.

Information Disclosed Pursuant to Business Transfers

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

Information Disclosed for Our Protection and the Protection of Others

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the terms of service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests (as explained above), or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organisations for fraud protection and to prevent cybercrime, including spam/malware prevention.

Information Shared with our Business Partners

We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner, the information you provide will be shared with us and with them. Their use of this information is not governed by this Policy.

Information We Share With Your Consent

We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

Information You Elect to Share

You may access other Third Party Services, including other websites and platforms, through the Services for example by clicking on links to those Third Party Services from within the Site. We are not responsible for the privacy policies and/or practices of these Third Party Services, and you are responsible for reading and understanding those Third Party Services’ privacy policies. This Privacy Policy only governs information collected as part of our Services.

Public Information about Your Activity on the other websites or platforms

Where you engage with MBC or NottsRocks accounts on other third-party websites or platforms (for example, social media), some of your activity may be public by default. This may include, but is not limited to, content you have posted publicly on those websites or otherwise through the Services, such as written posts, comments, or other submissions by you. Please also remember that if you choose to provide Personal Information using certain public features of other websites or platforms, then that information is governed by the privacy settings of those other websites or platforms and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you submit when engaging with MBC on other websites or platforms.

Is Information About Me Secure?

We store all of our information, including your IP address information, using industry-standard techniques.

Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal information, but we cannot guarantee or warrant that such techniques will prevent unauthorised access to information about you that we store, Personal Information or otherwise; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Our original recordings are kept on secure, password, protected servers or networks. However, our Content is posted publicly on the internet. Published Content will made freely available via the internet where it is not subject to additional security measures.

We may operate registration and/or paywalls in relation to Content. Some of those Sites may permit you to create an account. When you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

Where do you store my information?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) that may not be subject to equivalent Data Protection Law.

NottsRocks may also record Content in the EEA and the US, and in other countries around the world. Your personal information which we record or otherwise receive or collect is sent to and stored on secure servers located in the United States. Such storage is necessary in order to process the information.

Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.

We may transfer your personal information outside the EEA, including but not limited to, the following reasons:

  • in order to store it.

  • in order to enable us to provide goods or services to you and fulfil our contract with you. This includes order fulfilment, processing of payment details, and the provision of support services.

  • where we are legally required to do so.

  • in order to facilitate the operation of our group of businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights.

How long we keep your information

If you have subscribed to any of our newsletters, we retain Personal Information for as long as you remain subscribed. If you opt-out, we will retain only the minimum information needed to make sure you don't receive any unwanted communications from us.

We retain any first-party cookie information as set out in our Cookies section.

We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.

Content & Recordings

Content, including Recordings, and other information associated with Content (including but not limited to talent and other release agreements) is retained for:

  • as long as is necessary in order to produce Content, and/or with a view to Publication, and/or

  • for as long as the Content is Published on or through NottsRocks

Where we have a contract (including any image, rights or other release) with you, we may retain Content (and related personal data):

  • in accordance with and for the length of any contract between us and you, including in order to meet our contractual obligations to you,

  • for a period of time following any contract to produce and Publish our Content, maintain documentation of how we produced our Content, identify any issues and resolve any legal proceedings, and/or

  • for as long as the relevant Content is available on or through NottsRocks

Our Content is Published on or through NottsRocks, and will generally remain available on NottsRocks for as long as NottsRocks continues to produce, Publish and store its Content.

Content and other information associated with it (including but not limited to talent and other release agreements) whether or not Published is retained by us, and may be used for Publishing in the future.

Our Guidelines and Policies

All Content, recordings (used and unused), and other information associated with the relevant Content (including but not limited to talent and other release agreements) are stored in accordance with our Content Library guidelines.

What Choices Do I Have Regarding My Information?

You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features (e.g. newsletter sign-ups).

Your rights

You have the right, under certain circumstances:

  • to be provided with a copy of your Personal Information held by us;

  • to request the correction or deletion of your Personal Information held by us;

  • to request that we restrict the processing of your Personal Information (while we verify or investigate your concerns with this information, for example);

  • to request that your provided Personal Information be moved to a third party;

  • to object to the further processing of your Personal Information in some circumstances; and

  • to stop receiving those text messages from us if we ever set this service up and if you signed up to receive such messages

Your right to unsubscribe to text messages:

If you signed up to receive text messages from us, you may unsubscribe at any time. You may opt out of text messages by replying STOP.

Your right to withdraw consent:

Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us at info@nottsrocks.com. You can also change your marketing preferences at any time as described in Our promotional updates and communications' section;

Please be aware that recordings made pursuant to an agreement between us and you (whether written, or when you enter an area we have posted Filming Notices around to let you know that filming is occurring), or, generally, any recordings made in public are not based on consent.

Your right to request correction or deletion:

  • If you ask us to correct or delete your information, we’ll generally take steps to correct or delete your information as soon as we can where practicable, depending on the circumstances.

  • In some circumstances, your right to deletion may be limited by applicable law, including where it must be balanced against our legitimate interests (taking into account the right of freedom of expression and information), and this may outweigh your rights. If your request relates to Content, for example, your right to deletion may not apply. However, we will consider each request in context.

  • Depending on the circumstances, we may be entitled to retain, Publish and/or otherwise process Content for as long as is required for the purpose it was collected it for, or for similar, compatible purposes, including producing Content and our journalism. Some information may also remain in archived/backup copies for our records, or as otherwise required by law.

  • If you have a particular concern about your personal information, please contact us to discuss this at info@nottsrocks.com

You can exercise the rights listed above at any time by contacting us at info@nottsrocks.com

If your request or concern is not satisfactorily resolved by us, you have the right to lodge a complaint with a supervisory body, see https://ico.org.uk/make-a-complaint/

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name and email address. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:

  1. A completed Authorized Agent Designation Form indicating that you have authorization to act on the consumer’s behalf.

  2. If you are a business, proof that you are registered with Companies House or other regulation body

If we do not receive both pieces of information, the request will be denied.

Freedom of expression and information:

Your data protection rights must be reconciled with the rights of freedom of expression and information. Where our processing of personal data is for journalistic purposes or for the purposes of academic, artistic or literary expression, your rights to the protection of your personal data may not apply or may be outweighed by the rights to freedom of expression or information and/or our legitimate interests or rights.

The Information Commissioner (ICO) is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your Personal Information, as well as deal with any complaints that you have about our processing of your Personal Information.

Accessibility

This privacy policy is accessible through your browser’s audio reader.

What Happens When There Are Changes to this Privacy Policy?

This policy was last updated on 23 October 2022.

Any changes we make to this policy in future will be posted on this page. If we make any substantive changes, we will notify you by e-mail or through a pop-up within our Sites. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last modified.

What If I Have Questions or Concerns?

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to info@nottsrocks.com. We will make every effort to resolve your concerns.

Cookies and other technologies

IP Address Information and Other Information Collected Automatically:

We automatically receive and record information from your web browser when you interact with the Services, including your partial IP address and cookie information. This information is used for preventing cybercrime, including fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).

Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorised by us to figure out how often individuals use parts of the Services so that we can analyse and improve them.

Information Collected Using Cookies:

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognise your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.

Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your web browser.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage the most attractive features of the Services.

This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.

Information Related to Advertising and the Use of Web Beacons:

To support and enhance the Services, we may serve advertisements, and also allow third parties to serve advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks.” Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.

Advertisements served through the Services may be targeted to users who fit a certain general profile category may be based on anonymised information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services.

To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymised, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their website.

Aggregate Information:

We collect statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.

Cookies we use

We may use the following types of cookies

  • Strictly necessary cookies. These are cookies that are required for the operation of our Services and under our terms with you (both in order to perform any contract with you, and in our legitimate interests). They include, for example, cookies that enable you to log into secure areas of our website.

  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us, subject to your choices and preferences, to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalise our content, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting/Advertising cookies. These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information, subject to your choices and preferences, to make our Sites more relevant to your interests. We may also share this information with third parties for this purpose.

All of the cookies above are either persistent cookies or session cookies. A persistent cookie helps us recognize you as an existing user, so it’s easier to return to the website or interact with our services repeatedly. A persistent cookie stays in your browser and will be read by the website when you return to one of our websites or a partner site that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

What is Do Not

The Internet industry is looking to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. No standard has been adopted to date. As such, we do not generally respond to “do not track” signals, nor do most other websites.

How to opt-out of third party data targeting & how to disable cookies

If you prefer not to receive interest-based content and ads enabled by Google, you can opt-out by clicking on the “Opt Out” link at either Network Advertising Initiative (NAI) (http://optout.networkadvertising.org/#/) or Digital Advertising Alliance’s (DAA) (http://optout.aboutads.info/#/). NottsRocks will be a registered Trustworthy Accountability Group (TAG) program participant

The effect of disabling cookies depends on which cookies you disable but, in general, the Site may not operate properly if all cookies are switched off. If you want to disable cookies on our Sites, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

Microsoft Internet Explorer

1. Select the Tools menu > Internet Options

2. Click on the Privacy tab

3. Select the setting the appropriate setting

Google Chrome

1. Select Settings > Advanced

2. Under Privacy and Security > Content settings.

3. Click Cookies and select the relevant options

Safari

1. Select Preferences > Privacy

2. Click on Remove all Website Data

Mozilla Firefox

1. Choose the Tools menu > Options

2. Click on the Privacy icon

3. Select the Cookie menu and select the relevant options

Opera 6.0 and further

1. Choose Files menu > Preferences

2. Select Privacy

Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Sites.

TERMS

Please read these Terms of Service fully and carefully before using (the “Site”) and the services (“Services”), features, advertising, content or applications offered by NottsRocks and MBC (Marshman Business Consultancy Limited registered at Companies House) and our affiliated publications (“we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

Acceptance of Terms of Service.

  • By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to this Terms of Service and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.

  • Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into this Terms of Service by this reference.

  • This Terms of Service applies to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.

  • ARBITRATION NOTICE AND CLASS ACTION WAIVER / GROUP LITIGATION ORDER WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT / GROUP LITIGATION ORDERS OR CLASS-WIDE / GROUP LITIGATION ARBITRATION

  • Eligibility. You represent and warrant that you are at least 13 years of age. If you are under age 13, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.

Registration

  • Some content, services and products will require setting up members accounts behind a paid wall. This will allow subscribers and members to access certain content not available on our free subscription pages. You may register for an account on the Services (an “Account”). To use certain portions of the Services, you are not required to sign up for an Account. However, certain features of the Service require you to register for an Account. You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

Content

  • Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts, articles, comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).

  • User Content. All Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

  • Notices and Restrictions. The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

  • Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content, to the extent we hold such rights, solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

  • License Grant. By submitting User and Reader Content through the Services and Site, and by any other electronic or non-electronic means, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Site, the Services and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Site or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your Account or the Services. For the sake of clarity, the foregoing license grant includes our right to distribute, display, perform and otherwise use the User Content in connection with material provided by any of our sponsors, and you shall not be entitled to any remuneration for such use. To the extent any User Content you submit includes your name, likeness, voice, or photograph, you acknowledge and agree that the foregoing license of this Section 4(e) shall equally apply to the same. You also hereby do and shall grant each user of the Site and/or the Services a non-exclusive, perpetual license to access your User Content through the Site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content, including after your termination of your Account or the Services. For clarity, the foregoing license grants to us and our users do not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

  • Availability of Content. We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit, modify or otherwise manipulate any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Services.

  • Our Content. Our content is a rich blend of original articles, pieces, reports, stories, music, video’s and other media written by NottsRocks in-house members, affiliates or submissions sent in or sourced from external sources and paid platforms which are subject to their T&C’s and UK and international copyright law.

Rules of Conduct

  • As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Use. You are responsible for all of your activity in connection with the Services.

  • You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Service, including without limitation any User Content, that:

  • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty

  • you know is false, misleading, untruthful or inaccurate;

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;

  • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);

  • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;

  • impersonates any person or entity, including any of our employees or representatives; or

  • includes anyone’s identification documents or sensitive financial information.

  • You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.

  • You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.

  • We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.

  • Third Party Services. The Services may permit you to link to other websites, services or resources on the Internet, including but not limited to our sponsors, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

  • Termination. We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Site or through the Services. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Warranty Disclaimer.

  • We have no special relationship with or fiduciary duty to you. You acknowledge that We have no duty to take any action regarding:

  • which users gain access to the Services;

  • what Content you access via the Services; or

  • how you may interpret or use the Content.

  • You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.

  • THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

  • Indemnification. You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Services, Content, or otherwise from your User Content, violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

  • Limitation of Liability. IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) £250.00.

  • ARBITRATION CLAUSE AND CLASS ACTION/GROUP LITIGATION WAIVER – IMPORTANT – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS.

  • Arbitration. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE UK’s ARBITRATION ASSOCIATION'S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules and if within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide or litigation group arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS, LITIGATION GROUP REPRESENTATIVE OR CLASS OR LITIGATION GROUP MEMBER ON ANY CLASS or LITIGATION GROUP CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS and LITIGATION GROUP ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if we are a party to the proceeding. This dispute resolution provision will be governed by the Arbitration Act 1996 and not any other local rules concerning arbitration. In the event the arbitral tribunal is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either we or you can elect to have the arbitration administered instead by the JAMS Resolution Center. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service.

  • Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with us.

  • Governing Law and Jurisdiction. The Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. You agree that any dispute arising from or relating to the subject matter of this Terms of Service shall be governed by the exclusive jurisdiction of UK law.

  • Modification. We reserve the right, in our sole discretion, to modify or replace any part of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes.

Advertising

These are NottsRocks Advertising Terms and Conditions. We recommend that you read them carefully.

These Terms and Conditions are for businesses and are not to be used by consumers.

1.Definitions and Acceptance of the Terms and Conditions

NottsRocks accepts publication of Advertisements (as defined below) on the terms and conditions set out herein (“Terms”).

These Terms apply to:

online advertisements on www.nottsrocks.com (the “Website”);

online advertisements on any of the www.nottsrocks.com mobile applications (the “App”); and

audio advertisements in any NottsRocks podcasts, including on third party platforms (“Podcasts”).

(together “Advertisements”).

In these terms “Advertiser” means the person bidding for or placing the order for the Advertisement whether they are the advertiser of the product or service referred to in the Advertisement or the advertising agency or media buyer for such advertiser. By placing an order, the Advertiser accepts and agrees to be bound by these Terms in full.

Where the Advertiser is an advertising agency or media buyer, the Advertiser represents and guarantees that it is authorised by the advertiser of the product or service to place the Advertisement with NottsRocks in accordance with these Terms.

These Terms take effect on the date on which the Advertiser places its order for the organised programme of advertising and promotional activity in respect of the Advertisement (the “Campaign”).

NottsRocks reserves the right to decline any Campaign, order or booking or decline to publish any Advertisement or decline to undertake any Campaign activity and accepts no liability for any loss or damage suffered by, or claim made against, the Advertiser, as result of NottsRocks decision to decline.

Any words following the terms including, include, in particular, for example or any similar expression shall be considered as illustrative and shall not limit the sense of the words preceding those terms.

2. Content and Delivery of Advertisements

Materials for any Advertisement (whether print or digital) must:

a. adhere to all applicable technical specifications and format or other requirements set out here and here or otherwise communicated by NottsRocks to the Advertiser; and

b. be delivered to NottsRocks by any delivery deadlines communicated by NottsRocks to the Advertiser (Delivery Deadline).

The Advertiser agrees that nothing in these Terms shall restrict or otherwise effect NottsRocks editorial discretion and NottsRocks may at any time require any Advertisement that it considers unsuitable, contrary to these Terms or incompatible with its editorial or news reporting to be amended or delivered at a different time.

Following a request by NottsRocks, if the Advertiser fails to amend the Advertisement to NottsRocks reasonable satisfaction, or does not agree to a different delivery time, NottsRocks may:

i. reject or cancel that Advertisement;

ii. amend the Advertisement; and/or

iii. remove, not print or serve, suspend or change the position of any such Advertisement.

Where NottsRocks undertakes any of these actions, it will have no responsibility or liability in any way to the Advertiser except to refund in full any sums paid by the Advertiser to NottsRocks for that particular Advertisement less NottsRocks costs incurred in relation to the Advertisement.

The publication of an Advertisement by NottsRocks does not mean that NottsRocks accepts that the Advertisement has been provided in accordance with these Terms and any applicable legal requirements or that NottsRocks has waived its rights under these Terms or at law.

The Advertiser represents and guarantees to NottsRocks that:

i. any information supplied in connection with the Advertisement is accurate, complete, true and not misleading;

ii. the Advertisement does not suggest any endorsement, support or connection with NottsRocks or contain anything likely to be prejudicial to the image or reputation of NottsRocks;

iii. it has obtained the consent of any person whose name or image (in whole or in part) is contained in any Advertisement;

iv. the Advertisements are legal, decent, honest and truthful, are not contrary to the provisions of any applicable law, regulation or code of practice (including the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (the “CAP Code”) and all other codes administered by the Advertising Standards Authority), are not libellous, discriminatory, misleading or obscene and do not infringe the rights of any third party (including intellectual property rights);

v. all digital Advertisements submitted for publication on the Website and/or on the App will be free of any viruses, adware, malware, bit torrents and other harmful material, and no Advertisement will cause an adverse effect on the operation of the Website and/or the App; and

vi. all digital Advertisements comply with the standards for online advertising published by the Coalition for Better Ads (https://www.betterads.org)

It is the responsibility of the Advertiser to check that the Advertisement is correct when it is published by NottsRocks. If the Advertiser in good faith believes that there is a substantial error with the published Advertisement, the Advertiser should notify NottsRocks in writing by email to info@nottsrocks.com as soon as possible and in any event, within 5 days of the Campaign ending. It is the Advertiser’s responsibility to inform NottsRocks of any errors and provide any necessary assistance to NottsRocks to prevent a repeat of the error. NottsRocks will not be responsible for repetition of errors in published Advertisements.

If there is a substantial error in the published Advertisement that is solely due to a mistake on NottsRocks part, then NottsRocks shall, on request by the Advertiser, re-publish the corrected Advertisement at no additional cost to the Advertiser. This shall be the Advertiser’s sole remedy for error and it is only available in the case of a substantial error.

NottsRocks is not required to accept any changes by the Advertiser to the Advertisement or changes to the positioning of the Advertisement after the order has been submitted. If NottsRocks agrees to any such change to the Advertisement, the Advertiser’s order shall be cancelled (by either NottsRocks or the Advertiser) and the Advertiser will need to resubmit a new order for the Advertisement, together with the desired changes. The Advertiser agrees that this new order may be subject to a different fee to the original order.

3. Packages, Subscriptions and Payment

Except where otherwise agreed in writing by NottsRocks, all Advertisements are accepted on the basis that they will be paid for at the rates set out on the date of publication. NottsRocks may change its rates at any time by amending the rates set out in the website. Any changes to the rates will take effect immediately. However, any changes to the applicable rates will not apply to any orders made prior to the date of such change.

All sums payable to NottsRocks must be made in accordance with NottsRocks Financial Terms & Conditions which are: NottsRocks will provide services only on a pre-payment basis, with receipt of cleared funds in full prior to the booking being confirmed.

Subscriptions are automatic and will be scheduled accordingly. Subscriptions can be cancelled at any time. If an advertiser has cancelled a subscription, or if a subscription fails, NottsRocks has the right to terminate any active campaigns and remove any active advertisements or media associated with the advertiser.

By placing an a subscription order through our site, you warrant that:

you are legally capable of entering into binding contracts; and

you are at least 18 years old;

you are or are acting on behalf of the legal subscription payment card or payment account holder

After completing subscription signup, you will receive an e-mail from us acknowledging that we have received your first payment. Please note that this does not mean that your subscription has been accepted. Your subscription constitutes an offer to us to buy Services by subscribing to a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that your subscription has been accepted (Welcome Email).

The subscription plan to our Services consist of an initial charge and then followed by recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

Early adoption of NottsRocks advertising partnership services will be eligible for the first three months free. This is solely at the discretion of NottsRocks and NottsRocks reserves the right to decline or cancel this offering at anytime. Once the three month period has ended the advertiser or subscriber will move on to paid subscription. Any free period provided is still subject to the terms and conditions set pout in this agreement.

By subscribing to our Services you are agreeing to pay recurring periodic subscriptions for an indefinite time until cancelled by you, on the subscription terms set out in the application form you have completed. You can cancel your subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.

We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.

NottsRocks may refuse to publish any Advertisement for any Advertiser who has not paid any sums due for such Advertisement. The Advertiser will remain responsible for all outstanding charges.

Any subscriptions paid up until the point of subscription cancellation are non-refundable.

Our subscription packages are as follows and cover one business, venue, organisation or campaign only, if the advertiser is a Group or a business with multiple venues or businesses then a subscription package must be purchased for each venue, unless expressly agreed with NottsRocks. Any agreements outside the structured subscription package will be agreed in writing and subject to these terms and conditions. NottsRocks does have the ability tos et up bespoke subscription package arrangements and products. At the time of writing the following advertising and subscription services are being offered:

4. Basic subscription package

a. Promotion & Listing

You will be listed and promoted (with back-links where appropriate) on our site under the pages most relevant to you and we’ll also add your events, gigs and shows on our events calendar page. As a minimum we guarantee at least one listing on our website

b. Advertorials

We have created a bespoke macro which automatically notifies us of when it’s your turn to be featured as the main article/review on the relevant page. You will be allowed one advertorial per quarter or more at the digression of the NottsRocks team

c. Reviews

We can provide editorial reviews as well as actual onsite team reviews which will feature on our reviews page and may also feature as a main article i.e. ‘When NottsRocks went to the Revolution’ etc. Our reviews will be a mix of editorials, that is we will write up a review feature, as well as onsite secret customer reviews which will feature under our review page. You will be allowed one review per quarter or more at the digression of the NottsRocks team. Our onsite or service reviews will be objective with NottsRocks providing advertisers, venues and other businesses the opportunity to review and resolve any issues identified in a review.

d. Social Media

We will use our social media channels to promote you, this will include tweets, instagrams, TikTok vids as well as being featured on our YouTube channel. We will guarantee at least one post per week or more at the digression of the NottsRocks team on one of our channels, the channel will be determined by NottsRocks.

e. Job Ads

You’ll get to post your job vacancies to our NottsRocks Jobs Board. Businesses, venues, organisations will be allowed up to 3 job posts per quarter or more at the digression of the NottsRocks team

f. Store

We welcome the addition of your products to our online store, provided they align with our brand synergy. NottsRocks is an online magazine and store featuring cool, unique products such as artworks, t-shirts, and other items with distinctive and appealing designs. To maintain the integrity and appeal of our brand, products must meet the following criteria:

Criteria for Product Addition:

Cool and Unique Designs: Products must feature distinctive and appealing designs that align with the creative and artistic ethos of NottsRocks.

Brand Synergy: Products should complement our existing range and overall brand image. We are looking for items that resonate with our audience and enhance our brand identity.

Quality Standards: All products must meet our quality standards to ensure customer satisfaction.

Random and Artistic Nature: We favour items that are quirky, artistic, and stand out for their creativity and originality.

Right to Refuse: NottsRocks reserves the right to refuse the addition of any product that we feel does not meet our branding and criteria.

Fees and Payments:

We will charge a fee for selling your products in our store. This fee covers payment provider charges, web hosting, and management fees.

Fees will be discussed at the time of product addition and can / will be included in the product price.

NottsRocks will handle the payments for the products and will issue any monies owed to the seller on a periodic basis. This period will be determined based on the number of sales achieved to cover sales overheads. This will be discussed with the retailer at the time of product addition.

By submitting your products for consideration, you agree to these terms and conditions. Thank you for considering NottsRocks as a platform for your creative and unique products.

5. Advertising on our Featured Articles

All advertising partners will be given the opportunity to bid for three advertising placements which will be positioned underneath each weekly featured article. We will be publishing two new featured articles a week, these will published on their own website page with unique URL which enables easy sharing of the article and web page. The featured article advertising opportunities will be auctioned off a month ahead of their publication, advertising partners will be able to view the scheduled articles and submit a bid for each advertising space within the article page, the winning bid and partner will then be able submit the advert for publication or leave it with our team to create something for you. Our articles offer enduring visibility due to their URL-based nature, allowing for unlimited re-publishing across our social media platforms. This ensures continuous exposure to a broad audience. We introduce a quarterly bidding process for our partner businesses seeking advertisement placements beneath each article, requiring bids to be refreshed every cycle to maintain engagement and relevance.

NottsRocks reserves the right to accept or reject any bids for advert placement on our featured articles. Feature adverts will remain in place for each quarter or longer at the digression of the NottsRocks team. We also reserve the right to terminate and remove any advertisements if they contravene any terms within this agreement. NottsRocks will guarantee republishing the feature article at least once a quarter or more at the digression of the NottsRocks team after initial publication.

6. Sponsored Bar and Restaurant Crawls

All advertising partners will be given the opportunity to sponsor and get featured on one of our crawl maps, the process will be similar to the above with crawls being put up for auction each quarter.

Our crawl maps are curated for different themes and are downloadable to readers devices to help them plan their day and evening.

NottsRocks reserves the right to accept or reject any bids for sponsorship for any of our crawl maps. Maps will remain in place for each quarter or longer at the digression of the NottsRocks team. We also reserve the right to terminate and remove any sponsors if they contravene any terms within this agreement.

NottsRocks maps are downloadable but NottsRocks are not liable for any map users issues with using or downloading the maps from the www.nottsrocks.com website.

7.Premium Package

a. Basic package benefits and Front Page Top Spots Listing on the front page. Listing on Tops Spots will continue as long as all subscription payments for premium are up to date. NottsRocks reserves the right to terminate any subscriptions at any time thus removing any listings from our site as per the terms of this agreement.

b. Bespoke Monthly Advertorial

We’ll write up and publish a bespoke advertorial on your business, venue or service each month. The advertorial will feature on our features page.

c. Feature on one of our Crawl Maps

You will automatically get listed on one of our crawl maps, we will discuss with you which crawl map would benefit your business but ultimately the decision with rest with the NottsRocks team. The NottsRocks team reserve the right to decide which order you feature on the crawl map. Premium customers will be exempt crawl map bid refreshes.

d. Fortnightly Strategic Feature Advert Placement

We’ll add your advert to a main feature article every month. NottRosks will discuss with you which feature adds most value to your advertisement placement but ultimately the decision on what feature will rest with the NottsRocks team.

e. Events or Promotions Feature As and When Required

We’ll write up and publish an event or other promotion as and when you run them. This will be subject to a maximum of 4 events or promotions a month, more may be published at at the digression of the NottsRocks team. Events and promotions will feature on the site but placements on the main poage will be at the digression of the NottsRocks team.

8. Guarantees and Warranty’s

a. The Advertiser represents and guarantees to NottsRocks that any landing page and/or destination site linked to from the Advertisements (“Advertiser’s Site”) will (i) be legal, decent, honest and truthful, (ii) not be contrary to the provisions of any applicable law, regulation or code of practice (including the CAP Code), (iii) not be libellous, misleading or obscene, (iv) not infringe the rights of any person (including any person’s intellectual property rights); (v) be free from viruses, adware, malware, bit torrents and/or other harmful material, (vi) not cause an adverse effect on the operation of the Website and/or the App, and (vii) have a conspicuous privacy policy which complies with all applicable data protection and privacy laws, regulations and codes of practice.

b. The Advertiser’s Site will not in NottsRocks reasonable opinion, be prejudicial to the image or reputation of NottsRocks, the Website, the App, or other associated media or entities connected to MBC or NottsRocks.

c. To the extent that NottsRocks sets cookies on behalf of the Advertiser on the devices of users of the Advertiser’s Site(s) or uses any other data collecting technology (such as pixels, tags, javascript, or other code, including the tags of third party service providers) on behalf of the Advertiser for the purpose of tracking impressions and related data (“Advertiser Data”), Advertiser shall ensure that it has a lawful basis for the use of such data collecting technology, the collection of Advertiser Data from visitors to the Advertiser’s Site(s) and, if applicable to Advertiser and subject always to these terms, shall have obtained valid consents for the combining and matching of data from different sources for the purpose of analysing and measuring the effectiveness of the Campaign. Advertiser shall also ensure that the Advertiser and the Advertiser’s site comply with all applicable data protection and/or privacy laws, regulations and codes of practice, including by informing data subjects (as defined in applicable data protection and privacy laws) of any processing by Advertiser and obtaining consents as necessary.

e. NottsRocks and its service providers will only use any Advertiser Data solely in relation to the Advertiser’s particular advertising Campaign for which that Advertiser Data was collected. The intellectual property rights in the Advertiser Data collected by NottsRocks will be owned by NottsRocks (and MBC) and NottsRocks shall be free to use such Advertiser Data at its sole discretion subject to the remainder of this clause. However, all Advertiser Data collected by NottsRocks will be treated as the confidential information of the Advertiser and will not be disclosed by NottsRocks to any third party (other than to NottsRocks service providers, for the purpose of NottsRocks complying with its obligations under these Terms, and as NottsRocks may be required by law or any regulatory authority without the consent of the Advertiser. In no event will any Advertiser Data be combined with information collected from other sources, except where the Advertiser has agreed otherwise.

F. Cookie usage on nottsrocks.com

NottsRocks reserves the right to scan Advertisements to ensure Advertiser’s compliance with clauses within these terms and conditions.

g. An Advertiser is only permitted to drop cookies on users’ computers and other devices and to use pixels, web beacons or other data collecting technology (the “Data Collecting Technology”) to:

i. display or provide advertising on the Website and/or the App; and

ii. track impressions, analytics, measurement and verification of the Campaigns (together, “Analytics Data”).

The Advertiser can only drop cookies in this way if the Advertiser: (i) notifies NottsRocks in advance of booking an Advertisement; (ii) provides all information requested by NottsRocks regarding such Data Collecting Technology; and (iii) obtains NottsRocks prior agreement.

h. If NottsRocks agrees to the Advertiser’s disclosed use of Data Collecting Technology to collect Analytics Data, NottsRocks will provide written authorisation to the Advertiser. Subject to the foregoing, Advertiser agrees to use such Data Collecting Technology and all data collected from it (including the Analytics Data) solely in the manner disclosed to NottsRocks and described in these Terms.

i. All Analytics Data collected by the Advertiser through such Data Collecting Technology will be confidential information owned by NottsRocks and will not be disclosed by the Advertiser to any third party without NottsRocks prior written consent. All intellectual property rights in the Analytics Data will be owned by NottsRocks (MBC), and to the extent it does not vest with NottsRocks on creation, then the Advertiser herby assigns such intellectual property rights to NottsRocks (MBC).

j. In no event shall any Data Collecting Technology or the data collected from it: (i) be used by the Advertiser for the purposes of profiling users’ interests, segmentation, or tracking or targeting users when they leave the Website and/or the App; or (ii) be combined with information collected from other sources; in each case except where NottsRocks has given prior agreement in writing.

k. The Advertiser shall procure that all other persons in the supply chain with which Advertiser works or contracts in relation to an Advertisement (collectively, the “Advertiser Partners”) shall comply with these Terms. The Advertiser will be liable in full for all acts and omissions of the Advertiser Partners.

l. The Advertiser shall ensure it complies with all applicable laws and regulations with respect to such Data Collecting Technology and that all Analytics Data will be deleted from its servers upon the end of the relationship between NottsRocks and the Advertiser.

9. Liability of NottsRocks (and MBC)

a. NottsRocks (MBC) accepts no responsibility or liability for:

i. any interruption or delay the Advertiser experiences in delivering any Advertisement copy to NottsRocks;

ii. any loss or damage to any Advertisement copy or any other materials (except where the loss or damage is caused directly by NottsRocks negligence); or

iii. any failure by NottsRocks to perform its obligations which are dependent on the Advertiser fulfilling its obligations where the Advertiser has failed to do so.

b. NottsRocks shall use its reasonable endeavours to reproduce Advertisements as provided by the Advertiser but cannot guarantee that the Advertisement will be of the same quality or error free.

c. NottsRocks will not be responsible for any additions to, changes in, deletions from, delays in publication or withdrawal of any Advertisements required by any authority having responsibility for the regulation of online advertising (including the Advertising Standards Authority).

d. NottsRocks cannot guarantee the time, dates and/or position of Advertisements and all such decisions will be at the sole discretion of NottsRocks. However, NottsRocks will use reasonable efforts to comply with the wishes of the Advertiser in relation to time, dates and/or position of Advertisements.

e. NottsRocks (or MBC) cannot guarantee the number of impressions, the response or take up to any particular Advertisement.

f. If a booked Advertisement is not published at all, solely due to a mistake on NottsRocks part, NottsRocks will try to offer an alternative publication date(s). If the alternative date(s) is not accepted by the Advertiser acting reasonably, the original booking will be cancelled and the Advertiser shall be entitled to a full refund of any fees paid in advance for the Advertisement outside of any subscription model. This shall be the Advertiser’s sole remedy for NottsRocks failure to publish the advertisement.

g. NottsRocks (or MBC) shall not be responsible, under any circumstances and in any way, howsoever arising, for (i) any loss of profit, loss of opportunity, loss of goodwill, loss of anticipated saving, loss of contracts, loss of revenue, loss or damage to reputation, loss of information or data; and (ii) any indirect or consequential loss which happens as a side effect of the main loss suffered by the Advertiser or any loss which could not be contemplated by NottsRocks and the Advertiser.

h. NottsRocks (Or MBC) maximum total liability for any liability, loss or damage arising under or in connection with these Terms and/or any Advertisement, whether in contract, tort (including negligence) or otherwise, shall not exceed the total amount of the charges actually paid by or on behalf of the Advertiser for the relevant Advertisement giving rise to the liability, loss or damage.

i. In respect of Advertisements on the Website and the App, NottsRocks (or MBC) does not guarantee continuous, uninterrupted access by users of the Website and the App but will use reasonable efforts to provide this.

j. NottsRocks (or MBC) will not be liable for any failure or delay to comply with its obligations in these Terms (including any failure or delay to publish the Advertisements), where such failure or delay is caused by something outside of NottsRocks (or MBC) control, including weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, accidents, epidemics, pandemics, power outage or interconnectivity problems, ransomware attack, computer virus, cyber-attack, cyber-crime or any other form of attack on NottsRocks (or MBC) systems, supervening legislation or any other circumstances amounting to force majeure.

k. All conditions, representations, warranties or other terms which might have effect between NottsRocks (and MBC) and the Advertiser or be implied or incorporated into these Terms are, to the fullest extent permitted by law, hereby excluded.

l. For the avoidance of doubt, nothing in these Terms will limit or exclude NottsRocks (and MBC) responsibility for death or personal injury resulting from its own negligence, fraud or any other liability that cannot be excluded.

10. Liability of the Advertiser

a. The Advertiser will fully indemnify NottsRocks (and MBC) from and against all investigations, claims, fines, losses, damages, costs (including reasonable legal fees) expenses and liabilities arising as a result of any breach or failure to comply with any of these Terms by the Advertiser and/or the use or publication of the Advertisement by NottsRocks in accordance with these Terms.

11. Rights

a. NottsRocks (and MBC) owns the copyright in all Advertisements written or designed by it or on its behalf. All intellectual property rights in any digital media, Website and the App are owned by NottsRocks (and MBC) or its licensors.

b. The Advertiser hereby grants NottsRocks (and MBC) a non-exclusive, sublicensable, irrevocable, royalty free licence to reproduce, display, transmit, perform, play, show, communicate to the public and/or otherwise use the Advertisement and the Advertiser’s name, trademarks and logos:

for the purpose of delivering the Campaign; and

after the end of the Campaign for NottsRocks (and MBC) own promotional purposes.

c. For the avoidance of doubt, the content, layout, specifications and format of any part of the Website, the App, digital media will, in each case, be subject to determination and variation at NottsRocks sole discretion.

12. Termination and early cancellation

a. These Terms shall automatically expire, without the need for any notice, on the last date of an Advertisement Campaign.

b. NottsRocks will not be obliged to stop, cancel or withdraw any Advertisement unless notice in writing is received by NottsRocks within the relevant cancellation period. Cancellation will only be effective on confirmation of receipt of your notice. 30 days notice is required for cancellations outside subscription models.

c. Where the Advertiser cancels an Advertisement within the cancellation period and cancellation is confirmed by NottsRocks, NottsRocks will refund the Advertiser in full any sums paid by the Advertiser in advance for that particular cancelled Advertisement less NottsRocks costs incurred up until cancellation.

d. NottsRocks may treat the Campaign as cancelled if the Advertiser:

is in material breach of these terms;

is insolvent;

ceases or threatens to cease to trade; or

has a receiver, administrator or similar appointed.

e. NottsRocks may at any time cancel the delivery of a Campaign (outside subscription) by providing at least 1 days’ prior notice to the Advertiser. If NottsRocks cancels the delivery of an Advertisement in accordance with this clause:

NottsRocks will work with the Advertiser to rebook the Campaign; and

if NottsRocks and the Advertiser cannot agree on the rebooking of the Campaign, NottsRocks will refund the Advertiser in full any sums paid by the Advertiser in advance for the cancelled Advertisement less NottsRocks costs incurred up until cancellation.

13. Notices

a. The Advertiser will contact NottsRocks by first contacting the Advertiser’s sales contact via info@nottsrocks.com.

b. Any email sent by NottsRocks or the Advertiser is deemed received at the time of transmission or, if this time falls outside business hours, when business hours resume. “Business hours” means 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the UK.

14. General

a. A person who is not a party to these Terms has no rights to rely upon or enforce any of these Terms.

b. If NottsRocks fails or delays in exercising its rights or remedies provided by these Terms, it shall not be deemed to have waived that or any other right or remedy under these Terms. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.

c. If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent possible so as to be enforceable, but that shall not affect the validity and enforceability of the rest of these Terms.

d. Nothing in these Terms shall be deemed to constitute a relationship of principal and agent, a partnership, joint-venture, or co-ownership. Neither party shall have the authority to act for, bind or otherwise create or assume any obligation on behalf of the other, and neither party shall hold itself out as having authority to do the same.

e. Once these Terms take effect in accordance with this agreement, no modification to these Terms will be effective unless made in writing and signed by both NottsRocks and the Advertiser.

f. These Terms, and the documents referenced within these Terms, are the entire agreement between the Advertiser and NottsRocks (and MBC) in respect of the Advertisements. These Terms and any documents referred to herein shall apply to the exclusion of all other terms and conditions which the Advertiser purports to apply to the purchase of Advertisements (including, without limitation, terms in any insertion or purchase order, e-mail, acknowledgement or click through agreement).

g. If there is any conflict between these Terms and the documents referred to within these Terms, these Terms will prevail.

h. These Terms are personal to the Advertiser and the Advertiser shall not assign, transfer, subcontract or otherwise deal in any other manner with any of its rights and obligations under these Terms.

i. Advertiser shall not issue any press releases, publicity, or make any other announcement or disclosure regarding these Terms or the nature or existence of the relationship with NottsRocks (or MBC) without the prior written consent of NottsRocks (and MBC) in each case.

j. NottsRocks and Advertiser shall each keep confidential any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other.

k. These Terms (and any non-contractual obligations arising in connection with them) shall be governed by English law and the courts of England and Wales will have exclusive jurisdiction in relation to these Terms (and any non-contractual obligations arising in connection with them).

Store

NottsRocks Returns Policy

Welcome to NottsRocks! We value your satisfaction and want to ensure a seamless shopping experience. Please review our returns policy carefully to understand the terms and conditions that apply to your purchases.

1. Print on Demand Service

NottsRocks printed products use an integrated print-on-demand service called Printify. This means that all products are unique and produced only once ordered. As a result, returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

2. Conditions for Returns and Exchanges

Given the nature of print-on-demand products, we can only offer returns and exchanges under the following circumstances:

Damaged Items: If your item arrives damaged or defective, please contact us within 14 days of receiving your order. We will require photo evidence of the damaged product and packaging.

Incorrect Items: If you receive an incorrect item (wrong size, color, or design), please contact us within 14 days of receiving your order. We will require photo evidence of the incorrect item.

3. Required Evidence for Issues

To process your return or exchange efficiently, please provide the following evidence based on the issue with your product:

Issue with Print Quality: A clear photo of the received product laid on a flat surface in which the design and the issue are clearly visible in a single frame.

Issue with Print Placement (distance from collar, off-center, etc.): A clear photo of the received product laid on a flat surface where the incorrect placement is shown with a ruler/measuring tape. Note: For DTG, DTF, and AOP products, there is a tolerance of 0.5" for print placement.

Print in the Wrong Area: A clear photo of the product you received, folded in a way that clearly displays both sides.

Wrong Product: A photo of the product that was received, with the size tag clearly visible.

Issue with the Product (incorrect size, brand, quality): A clear photo of the received product where the design, issue, and/or size tag are clearly visible in a single frame.

Product Sizing Issue (manufacturer’s defect): A clear photo of the received product being measured according to the measurements provided in the catalog’s size chart. Both the print and the measurement should be clearly visible, and the garment should be laid on a flat surface. Note: The tolerance is +/- 1” for adult garments and +/- 0.5” for baby clothing.

Issue with an Electronic Device (manufacturer’s defect): A video or photo where the issue is clearly visible or shown, and demonstrate the troubleshooting steps being performed.

Delivery-Related Product Damage: A photo or video of the received product, where the package, the printed design, and the issue are clearly visible.

Reprinted Item Has the Same Issue as the Original Item: A photo or video of both the original and reprinted item in the same frame where the issue is clearly visible.

4. Return Process

If your return meets the above conditions, please follow these steps to initiate a return:

Contact Us: Email our customer service at info@nottsrocks.com with your order number and the required evidence based on the issue.

Return Authorisation: Once your return is approved, we will provide you with a return authorisation and instructions on how to return the item.

Shipping: You may be responsible for covering the shipping costs for returning your item. Please ensure the item is securely packaged to prevent further damage during transit.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

6. Exchanges

Exchanges are only available for items that are damaged or incorrect. If you need to exchange an item for the same product, please follow the return process outlined above.

7. Non-Returnable Items

Certain types of items cannot be returned, including:

Custom products (such as personalised items)

Gift cards

Downloadable software products

8. We reserve the right to refuse and cancel any order. Any monies owed will be refunded back to the customer

9. We can at any time change the pricing structure and fees for any of our products listed on the website without informing our customers, changes will not impact ordered items.

Contact Us

If you have any questions or concerns about our returns policy, please contact our customer service team at info@nottsrocks.com. We are here to help and ensure your satisfaction with our products.

Miscellaneous.

  • Entire Agreement and Severability. These Terms of Service are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder

  • Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

  • Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

  • Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.

  • Notices. Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to info@nottsrocks.com

  • No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

  • Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact: info@nottsrocks.com

Effective Date of Terms of Service: 10/04/2024